What this service is
Online psychology consultations are professional, confidential conversations between you and Laila Eman, a Pakistan-based psychologist. Sessions are held on Google Meet, WhatsApp call, or phone — in English or Urdu.
Sessions are designed to support reflection, understanding, and practical change. They are not medical treatment in themselves.
What this service is not
This service does not provide:
- Emergency or crisis support, including suicide-risk intervention.
- Medication prescriptions — Laila is a psychologist, not a psychiatrist.
- Forensic, legal, or court-ordered evaluations.
- Diagnosis as a stand-alone outcome — diagnosis, where relevant, is part of a broader conversation, not a deliverable.
If you need any of the above, you will be referred — gently and clearly — to a qualified provider who can help.
Confidentiality
Everything you share in session stays between us. The only exception, required by professional ethics, is an immediate risk of harm to you or someone else.
Sessions are not recorded. Notes, if kept, are brief, anonymised, and stored securely.
Your participation is voluntary
You are booking this consultation of your own choice. You may end a session at any time, decline to answer any question, and stop working together at any point — without explanation.
Therapy works best when you feel a sense of fit. The free 10-minute discovery call exists so you can decide whether this is the right space for you, before committing.
Sessions for under-18s
Clients under the age of 18 require consent from a parent or legal guardian, who completes the booking form on the young person’s behalf. A short conversation about session structure happens before the first session.
Within session, age-appropriate confidentiality is honoured — parents are not given verbatim accounts of what was shared, except where safety requires it.
What I expect from you
Honesty, where you are able. Punctuality, where life allows. And openness about whether the work is helping — even when the answer is ‘not yet’ or ‘not in this way’. The work is collaborative; nothing here is being done to you.
What you can expect from me
Warmth without performance. Confidentiality without exception (within the limits of ethics). Plain language, no jargon, no rushed appointments. And a transparent referral if I am not the right fit for what you need.
Agreement
By submitting a booking and ticking the consent boxes, you confirm that you have read this page, understand the nature of the service, and are booking it of your own choice.
You may revisit this page at any time. If anything here is unclear before you book, please message Laila on WhatsApp.